RitaMarie Stylist at 251 Wolfs Lane, Village of Pelham, New York.

Went in for simple gray highlights in the back of my never dyed hair to match the gray in front. Was very specific on not touching my grays. I wanted more not less. Well the staff made my entire head brown and all my grays yellow. Rita tried to fix it by bringing my gray back and bleaching my hair which turned my gray hair (now yellow) super blonde. Then to fix that she dyed it chestnut. 7 hours later i left with brown hair. No gray, no black. I went in looking for a little oomph to my gray hair and came out looking like I had dyed my hair at home. Red on top where all the bleach was applied and My hair had been completely gray and black. It is going to take me years to undo this mess and grow out my grays.